Emmanuelle Djubo Is a Sales Representative for a Trade Association

question 36

Multiple Choice

Emmanuelle Djubo is a sales representative for a trade association that exports textiles made with a traditional dyeing process to companies in the fashion and home decorating industries internationally.
-She has made an initial approach to the largest home goods retailer in Australia,and has gained some basic information about the retailer's buying process as well as making contact and establishing rapport with key buyers for the retailer. Now that Emmanuelle has this information,what is her next step in the presentation plan to the retailer?

• A)making an initial introduction so the buyers know who she is
• B)talking to the buyers to discover what their needs are
• C)asking for the sale
• D)making a formal sales presentation,including presenting benefits
• E)negotiating the price the retailer will pay

---

Definitions:

Antigens

Substances that stimulate the body to mount an immune system response to it (short for antibody generator).

Biological Factors

Aspects related to living organisms and biological systems that influence behavior, health, and development.

Pathogens

Pathogens are microorganisms, such as bacteria, viruses, fungi, or parasites, that can cause disease in their host.

General Adaptation Syndrome

A three-phase model (alarm, resistance, exhaustion) describing the physiological responses to stress, developed by Hans Selye.