Which of the Following Should Be Used When Making a Telephone

question 60

Multiple Choice

Which of the following should be used when making a telephone contact with a prospect?

• A)Do not give the receptionist or secretary too much information or she or he may refuse to put you through to the prospect.
• B)Confirm the telephone appointment with a pre-appointment call.
• C)Avoid telling the person how much time the appointment may take.
• D)State the purpose of your call and explain how the prospect can benefit from a meeting.
• E)Do not make a phone contact when you could stop by the prospect's office instead.

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Definitions:

Independent Events

Two or more events where the occurrence of one does not affect the probability of occurrence of the others.

Independent Events

Independent events are two or more events whose outcomes do not influence each other, meaning the occurrence of one event does not affect the probability of the other.

Mutually Exclusive Events

Two or more events that cannot occur at the same time in any given experiment or real-life situation.

Conditional Probability

The probability of one event occurring with some relationship to one or more other events.