ScranTone Is a Paper Mill and Supplier Serving the Upper

question 29

Multiple Choice

ScranTone is a paper mill and supplier serving the Upper Midwest.Since the commercial paper market is saturated,the only room for growth is to expand existing accounts or to win over competitors' accounts.Kevin Salazar is a sales representative who has gotten another meeting with the head of purchasing for the copy centers at a large university system,who has been buying from ScranTone's main competitor for three years,since a month after Kevin's last presentation to the buyer.
-Why would Kevin Salazar bother to meet with the head of purchasing when the same head chose a competitor after the last presentation Kevin made?

• A)The buyer is now social friends with Kevin's cousin,so they have a connection.
• B)Kevin needs to meet a quota of presentations for the month.
• C)The competition offers an inferior product.
• D)The previous presentation must have been a failure.
• E)Any number of things could have changed with the buyer's situation or needs.

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Definitions:

Critical Reflection

The process of critically examining and evaluating one's beliefs, decisions, and actions in order to learn from them and improve future practice.

Metacognitive Skills

The ability to understand, analyze, and regulate one's own learning and thinking processes.

Mindfulness

A mental state achieved by focusing one's awareness on the present moment, while calmly acknowledging and accepting one's feelings, thoughts, and bodily sensations.

Fully Present

The state of being completely focused and attentive to the current moment or task.