When a Sale Is Lost,it Is Important to Review the Chain

question 36

Multiple Choice

When a sale is lost,it is important to review the chain of events because:

• A)a client that has been lost once will be lost again
• B)the sales manager can take appropriate disciplinary action against the salesperson
• C)this will help the salesperson to determine how to retaliate against the competition
• D)this will enable the salesperson to learn from his or her mistakes
• E)this will determine if the client signed a letter of agreement or not

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Definitions:

Moderate

A term indicating a middle or average degree of intensity, quality, or quantity.

Circumference

The linear distance around the edge of a circle or circular object.

Weight

A measure of the gravitational force exerted on an object, typically measured in units like kilograms or pounds.

Nonlinear

Not forming a straight line; describes relationships in which change in one quantity does not produce a proportional change in another.