Gail Sayers Is a Sales Representative with Countrywide Transport,a Company

question 66

Multiple Choice

Gail Sayers is a sales representative with Countrywide Transport,a company that provides chartered flights airplanes,pilots,staff,and services to client groups.She has just closed a large sale of several flights each week for four months to a service organization for Orthodox Jewish college students that send the students on work service projects all across the United States,to begin a month after the closing date.
-Gail ensures that all the meals served on the flights for the Orthodox Jewish client group are Kosher certified.This is an example of which of the following?

• A)an inducement Gail uses to reinforce the relationship so the group will want to continue the partnership with Countrywide
• B)an upsell that gets the client to pay more money to Countrywide
• C)reliability in being able to be contacted by her clients at all times
• D)flexible credit options for client payments
• E)diligence in fulfilling the terms of the sale

---

Definitions:

Quality of Their Lives

A measure or assessment of individuals' overall well-being, happiness, and satisfaction with life.

Dialectical Behavioral Therapy

A form of cognitive-behavioral therapy aimed at teaching skills to manage emotional distress, improve interpersonal relations, and live mindfully.

Suicidal Borderline Clients

Individuals with borderline personality disorder who exhibit suicidal tendencies and require specialized therapeutic approaches.

Evidence-Based

Evidence-based practices involve the use of current, best evidence in making decisions about the care of individual clients, combining clinical expertise with research findings.