Describe the Five Requirements of an Opening Buffer for a Negative

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The Answer is The five requirements of an opening buffer for a negative message are to provide coherence, build goodwill, be positive, maintain neutrality, and introduce the explanation.The opening buffer provides coherence by putting the writer and the receiver on the same wavelength.This may be done by tying the message to a previous conversation, a point of agreement, an earlier memo or letter, a prior transaction, or other common ground.Goodwill is built by using courteous, polite words and by keeping the receiver's interests central to the opening buffer.Using positive words sets a favorable tone and makes the message more acceptable to the receiver.Neutrality is maintained by not revealing the negative information in the opening buffer.The explanation is introduced in the opening buffer by headlining the explanation that follows in the paragraph.

Describe the Five Requirements of an Opening Buffer for a Negative

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