Examlex
Because many services involve a process of continuous interaction between the service organization and the customer,which type of marketing is an important strategy?
Self-determination
The right or ability of people, especially nations or groups, to shape their own destiny without external compulsion or interference.
Empathy
The ability to understand and share the feelings of another person.
Attentive Listening
The practice of listening actively with all senses, as a sign of respect and interest in what the speaker is saying.
Vagueness
The quality of being unclear, indefinite, or imprecise in meaning or intention.
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