Within the Virtual or Online Channel,more Customers

question 5

Multiple Choice

Within the virtual or online channel,more customers:

• A) Will use brick and mortar stores in greater numbers to make purchases.
• B) Will seek more face to face contact with retailers.
• C) Will expect additional choices such as being able to use smartphones.
• D) Will begin to abandon the use of online social networking sites.
• E) Within 35 years, are expected to do all shopping online.

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Definitions:

Programs

Software applications designed to perform specific tasks on a computer or other devices.

Storage Device

A hardware component used to store digital data, such as hard drives, SSDs, USB flash drives, or memory cards.

Navigating

The process of moving through the content or commands within a software application or website.

Finding

The act of searching or discovering particular information or data within a dataset or document.