Printers Create the Illusion of Shades of Color by Using

question 148

Multiple Choice

Printers create the illusion of shades of color by using dots of color surrounded by ________.

• A)tint blocks
• B)tint screens
• C)color separations
• D)offset prints
• E)white space

---

Definitions:

Service Gaps Model

A framework for identifying and analyzing the discrepancies between customers' expectations of a service and their actual experiences, aiming to improve service quality.

Service Providers

Companies or individuals that offer services to others in exchange for payment.

Delivery Gap

The discrepancy between a company’s service quality specification and the actual service delivered to customers, often leading to customer dissatisfaction.

Communication Gap

A type of service gap; refers to the difference between the actual service provided to customers and the service that the firm’s promotion program promises.