Of the Following,which Communication Effect Is MOST Difficult to Accomplish

question 117

Multiple Choice

Of the following,which communication effect is MOST difficult to accomplish?

• A) creating excitement
• B) creating customer satisfaction
• C) changing people's feelings
• D) changing people's behaviors
• E) changing people's knowledge

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Definitions:

Innocent Misrepresentation

a false statement made without knowledge of its falsity, but not intended to deceive, which may allow for some remedies if it leads another party to enter into a contract under false pretenses.

Scienter

In cases of fraud and deceit, the word means knowledge on the part of the person making the representations, at the time when they are made, that they are false. In an action for deceit, scienter must be proved.

Duress

A situation where a person is forced to perform an act against their will or face threats, violence, constraints, or other action upon their person or property, which is used as a means to compel their agreement or action.

Undue Influence

A situation where an individual is able to influence another person's decisions due to a special relationship, often leading to unfair advantages.