In Which Type of Telemarketing Is the Call Initiated by the Customer

question 97

Multiple Choice

In which type of telemarketing is the call initiated by the customer?

• A)opt-in
• B)opt-out
• C)external
• D)inbound
• E)outbound

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Definitions:

Request Interpreter

The act of asking for a person who translates orally from one language to another, especially in a healthcare setting for patient-provider communication.

Communication

The process of exchanging information or expressing ideas and feelings through verbal or nonverbal means.

Coronary Angioplasty

A medical procedure used to open clogged heart arteries by inflating a balloon at the site of the blockage.

Discharge Teaching

Instruction given to patients and their caregivers upon hospital discharge about the care outside the hospital, including medication, activities, and follow-up appointments.