A Message Is Neutral If

question 46

Multiple Choice

A message is neutral if

• A) you are posting a comment about a poor service experience.
• B) you expect the reader will do as you ask without having to be persuaded.
• C) you are asking a company to accept a product return that is two weeks past the stated date in the return policy.
• D) you expect some resistance to your request.
• E) you hope to convince the reader to accommodate your unique requirements.

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Definitions:

Compounded Nominal Rate

The rate at which interest is calculated on the initial principal and previously accumulated interest over a specific time period without considering the inflation.

Effective Rate

The annual interest rate on a loan or investment, taking into account the effect of compounding, as opposed to the nominal rate which does not.

Annuity

A financial scheme that guarantees a set sequence of disbursements to an individual, frequently used to secure income in retirement.

GMAC Purchase Finance

Financial services related to buying, typically provided by General Motors Acceptance Corporation, focusing on auto loans and leases.