Which of the Following Service Dimensions Refers to a Service

question 20

Multiple Choice

Which of the following service dimensions refers to a service provider's ability to perform a service dependably and accurately?

• A)Responsiveness
• B)Reliability
• C)Empathy
• D)Assurance
• E)Tangibles

---

Definitions:

Marfan Syndrome

A genetic disorder that affects the body's connective tissue, leading to cardiovascular, skeletal, and ocular complications.

Connective Tissue

A type of biological tissue that supports, binds together, and protects organs in the body.

Genetic Disorder

A condition caused by abnormalities in an individual's DNA, affecting the body's normal functions.

Epithelial Tissue

A type of tissue that lines the cavities and surfaces of blood vessels and organs throughout the body, serving as a barrier, protection, and involved in absorption.