Examlex
Who among the following was responsible for identifying the major factors that could account for the ways divergence can be achieved in advertising?
Self-Service Technology
Technology that allows consumers to produce services independent of direct service employee involvement.
Inconsistency
The lack of uniformity or reliability in actions, values, or results.
Day-To-Day Job Performance
The daily execution of tasks and responsibilities by an individual at their place of work.
Capabilities
The qualities, skills, or expertise that enable an individual or organization to perform effectively in specific tasks or achieve certain goals.
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