Examlex
Which of the following is most likely to be a part of customer service?
Gender-Typing
The process by which individuals learn to conform to societal expectations and norms regarding gender roles and behaviors.
Social Cognition
The area of study focusing on how people process, store, and apply information about other people and social situations.
Defense Mechanism
Psychological strategies used by the unconscious mind to protect itself from anxiety arising from unacceptable thoughts or feelings.
Existentialism
The view that people are completely free and responsible for their own behavior.
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