Assurance Is The

question 61

Multiple Choice

Assurance is the:

• A)ability to perform the service dependably and accurately.
• B)ability of the service provider to respond to the customers needs on a timely basis.
• C)service provider's employees' knowledge and courtesy and the confidence they instill.
• D)high level of attention given to customers.

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Definitions:

1960s

A decade of significant cultural, political, and technological change, marked by movements for civil rights, space exploration, and the emergence of counterculture.

1970s

A decade characterized by various global events, including economic changes, political realignments, and significant cultural evolution.

1980s

A decade marked by significant cultural, political, and technological changes around the world, including the end of the Cold War and the beginning of the personal computing revolution.

Misery Index

An economic indicator created by adding the unemployment rate to the inflation rate, aiming to measure the health of an economy and the well-being of its citizens.