Sam Needed a New Pair of Bicycle Pedals as the Pedals

question 23

Multiple Choice

Sam needed a new pair of bicycle pedals as the pedals of his bicycle had cracks in them. After visiting several stores to find the right ones, he purchased a pair from a local store, All Things Sports, and was satisfied that his needs were met. Which of the following best describes the type of value Sam received?

• A) Premium value
• B) Utilitarian value
• C) Hedonic value
• D) Terminal value

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Definitions:

Rudeness

Exhibiting behavior or speech that is impolite, disrespectful, or offensive in social or professional contexts.

Lack of Regard

Demonstrates an absence of consideration, attention, or respect towards someone or something.

Workplace Incivility

Low-intensity deviant behavior with ambiguous intent to harm the target, in violation of workplace norms for mutual respect.

Job Conditions

The working environment and all its encompassing factors, including tasks, responsibilities, and physical and social setting.