A Mystery Shopper Is a Form of Undisguised Observation

question 72

True/False

A mystery shopper is a form of undisguised observation.

---

Definitions:

Compulsory Arbitration

A legal requirement for disputes, especially labor disputes, to be settled by an impartial arbitrator whose decision is final and binding.

Senior Employee

An employee who holds a higher rank within an organization, often because of longer tenure or greater experience.

Promotion Decisions

Promotion decisions are the determinations made within an organization regarding the advancement of employees to higher positions, based on criteria like performance, seniority, and organizational needs.

Just Cause Discipline

A principle that requires employers to provide a fair and valid reason for disciplinary actions, such as termination or suspension, against an employee.