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Joseph M Juran Identified Internal Failure Costs, External Failure Costs, Detection

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Joseph M. Juran identified internal failure costs, external failure costs, detection costs, and prevention costs.


Definitions:

Anxiety

A complex psychological state characterized by apprehension or fear of future uncertainty or danger.

Organizational Psychologists

Organizational psychologists apply psychological principles and research methods to workplace issues, focusing on improving worker productivity, health, and well-being.

Industrial Psychologists

Professionals who apply psychological theories and principles to the workplace, focusing on improving productivity, selecting and training employees, and promoting job satisfaction.

Workplace Behavior

The conduct, actions, and interactions of individuals within a workplace environment, often influencing productivity and workplace culture.

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