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Satisfaction results from a cognitive appraisal, which is sometimes referred to as the satisfaction effect.
NFC (Near Field Communication)
A set of communication protocols that enable two electronic devices, one of which is usually a portable device such as a smartphone, to establish communication by bringing them within close proximity.
VR (Virtual Reality)
A simulated experience that can be similar to or completely different from the real world, often using specialized equipment like headsets for immersive interaction.
Cruising Experience
The overall enjoyment and satisfaction a person gains from traveling on a cruise ship, which may include amenities, destinations, and onboard activities.
Customer Power
The influence that customers have over a business or market, often demonstrated through their ability to drive trends, decide the success of products or services, and command attention to their needs and preferences.
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Q149: Name and describe the different types of