Kathy Is a Great Active Listener.She Focuses On

question 76

Multiple Choice

Kathy is a great active listener.She focuses on:

• A)The character of the person speaking.
• B)What is being said as well as nonverbal messages.
• C)Features that will actively benefit the customer.
• D)Analyzing the profit potential of each customer.

---

Definitions:

Regressive Tax

A tax imposed in such a manner that the tax rate decreases as the amount subject to taxation increases, disproportionately affecting those with lower income.

Average Tax Rate

The ratio of total taxes paid to the total taxable income, reflecting the percentage of income that goes to taxes.

Tax-Free

Earnings or financial transactions that are exempt from taxation by the government.

Marginal Tax Rate

The rate at which the last dollar of income is taxed, indicating the percentage of tax applied to your income for each tax bracket in which you qualify.