The Best Way to Address a Customer's Loyalty to Their

question 59

Multiple Choice

The best way to address a customer's loyalty to their existing supplier is to:

• A)Criticize the competitor's products.
• B)Criticize the competitor's company.
• C)Criticize both the competitor's products and company.
• D)Focus on your product and company.

---

Definitions:

Conquistadors

Spanish explorers and soldiers who participated in the conquest of the Americas in the 16th century, often characterized by their pursuit of gold, conversion of indigenous peoples to Christianity, and establishment of Spanish colonies.

Encomienda

A labor system instituted by the Spanish crown during the colonial period in Latin America, allowing colonists to demand tribute and forced labor from the indigenous inhabitants.

Black Africans

Individuals originating from the African continent, particularly sub-Saharan Africa, characterized by dark pigmentation.

Bondage

The state of being a slave or the system by which individuals are treated as property to be bought, sold, and forced to work.