In General,it Is Better to Bluff Than to Admit You

question 64

True/False

In general,it is better to bluff than to admit you do not know the answer to a customer's question.

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Definitions:

Signal-Detection Experiment

A methodology in psychology that measures the ability to differentiate between information-bearing patterns and random patterns that distract from the information.

False Alarms

Instances in signal detection when a non-target stimulus is incorrectly identified as a target, leading to erroneous responses.

Hits

A term that often refers to the popularity or success of something, such as a website visit, song downloads, or the number of times a piece of information is accessed.

Signal-Detection Experiment

A method to measure the ability to differentiate between information-bearing patterns and random patterns that distract from the information.