The "20-10-5 Rule" Can Help You

question 74

Multiple Choice

The "20-10-5 rule" can help you:

• A)Select the right prospect.
• B)Find your bliss.
• C)Keep complaints under control.
• D)Close the sale.

---

Definitions:

Collections

The process of receiving payments from customers or clients for goods or services rendered.

Merchandise Purchases

The total cost of goods bought for resale during a specific period in a retail or wholesale business.

Cost of Goods Sold

The total cost of manufacturing and delivering a product to the customer, including raw materials, labor, and overhead.

Collections

The process of recovering amounts owed to a business by its customers.