A Particularly Effective Time to Follow Up with a Customer

question 49

Multiple Choice

A particularly effective time to follow up with a customer is:

• A)Before delivery.
• B)Right after delivery.
• C)When the bill is received.
• D)When payment is received.

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Definitions:

Short-Term Planning

The process of setting goals and outlining actions for the near future, typically ranging from a few months to a year.

Work Activities

Tasks or sets of tasks that are carried out as part of one's job role or occupation.

Planning Activities

The process of organizing tasks, setting goals, and determining the actions required to achieve those goals.

Clarifying

The process of making statements or concepts less confused and more comprehensible.