If Managers Want to Deliver Bad News to Their Subordinates

question 42

Multiple Choice

If managers want to deliver bad news to their subordinates such as poor performance reviews, they should typically avoid:

• A)using a neutral subject line as buffer.
• B)using a rich communication channel.
• C)ending without any expression of goodwill.
• D)focusing on the employees' needs and concerns.
• E)using a teaser message as the opening line.

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Definitions:

Secure Attachment

A type of attachment characterized by infants who show distress when separated from caregivers but are able to compose themselves knowing that their caregiver will return.

Avoidant Attachment

Avoidant attachment is a type of insecure attachment where individuals tend to keep emotional distance and may avoid close relationships.

Clings

The act of holding tightly to something or someone, often driven by a need for emotional security or attachment.

Extremely Upset

A heightened state of distress or agitation often resulting from difficult or emotional experiences.