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While making a presentation to the owner of Harold's Dress Shop about a window display, Scott began to pick up nonverbal cues that this was not what the owner wanted. Scott asked, "Would you be interested in a window with less clutter that showcased some of your more expensive items?" When the owner replied, "Yes," Scott adopted a new sales strategy and discussed his ideas for a showcase window. Scott was practicing _____ selling
De Soto
A Spanish explorer and conquistador, Hernando de Soto, known for his expeditions in the Americas, including the southeastern United States.
Decline
Decline refers to the process of decreasing in quality, quantity, or importance over a period of time.
Conquistadors
Spanish explorers and soldiers who conquered significant portions of the Americas and other lands during the 15th to 17th centuries.
Encomiendas
A labor system in colonial Latin America granting colonists the right to demand tribute and forced labor from Indigenous peoples.
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