Which of the Following Statements About Active Listening Is FALSE

question 46

Multiple Choice

Which of the following statements about active listening is FALSE?

• A)Paraphrasing what a prospect says is fine, but never repeat things word for word.
• B)The salesperson should listen to the customer's words from the customer's point of view.
• C)Additional questions can give the salesperson a more complete understanding of what the prospect is trying to communicate.
• D)Tolerating silence gives the customer time to think.
• E)Summarizing provides both the salesperson and the customer with an overview of what has been said.

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Definitions:

Genetic Differences

Variations in the DNA sequences among individuals, populations, or species that lead to diversity in traits, behaviors, and susceptibility to diseases.

Isthmus of Panama

A narrow strip of land connecting North and South America, significantly impacting ocean currents and global climate patterns, as well as migration of species.

Geographic Barrier

A physical or environmental feature that prevents the free movement of species, leading to genetic isolation and potentially speciation.

Allopatry

Occurs when populations are in separate, nonoverlapping geographic areas (that is, they are separated by geographic barriers to gene flow).