Which of the Following Is a Suggestion for Active Listening

question 65

Multiple Choice

Which of the following is a suggestion for active listening?

• A)Avoid repeating the same information.
• B)Never summarize information already provided.
• C)Do not embarrass the customer by rephrasing his or her comments.
• D)Do not allow any moments of silence during the sales pitch.
• E)None of the above is a suggestion for active listening.

Understand the application and measurement of different types of intelligence, including traditional tests and their limitations.

Familiarize with Mayer and Salovey's components of emotional intelligence and its relevance.

Understand the concept and importance of cash budgeting in financial planning.

Recognize the impact of short-term financial policies on a firm's liquidity and operations.

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Definitions:

Homosexuals

People who experience romantic or sexual attraction towards others of their same gender.

Transsexuals

Individuals who identify and live as a member of a gender other than that assigned at birth and who may undergo medical procedures to transition.

Social Constructionist

Pertaining to the theory that societal institutions and knowledge are created by and maintained through social interactions and structures.

Sexual Behavior

Actions or practices related to the expression of sexuality and sexual attraction towards others.