While Servicing a Copier at NevaFlat Tire Headquarters, R

question 48

Multiple Choice

While servicing a copier at NevaFlat Tire headquarters, R.J. overhears the office manager telling another employee that the increased level of problems with the copying machine are probably due to the unexpected increase in work it's having to do, and that he has sent a request to the corporate finance committee for money to buy a heavy-duty model. What should R.J. do?

• A)Pass the information along to the copier sales rep who calls on NevaFlat.
• B)Ignore what the office manager said.
• C)Encourage the office manager to contact the company sales rep.
• D)Offer to make only a temporary repair on the copier since it will be replaced soon and could save NevaFlat some money.
• E)Not worry about how well the copier gets fixed since NevaFlat will probably be getting rid of it in a few weeks.

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