Examlex
Brendan has just been given a CRM system by his sales manager. How can Brendan use the system to improve his sales performance?
Communication Theory
An area of study that examines how information is transmitted between individuals and the efficiency and effectiveness of those processes.
Analogy Heuristic
An analogy heuristic is a mental shortcut that allows individuals to solve problems and make judgments quickly by finding similarities between the current situation and past experiences.
Means-End Analysis
A problem-solving strategy that involves breaking down a problem into smaller problems and solving each one to reach an overall goal.
Working Backwards
A problem-solving strategy that involves starting from the desired outcome and working in reverse order to determine the steps needed to achieve that goal.
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