Examlex
In the opening profile Todd Pollock describes successful inside salespeople as having all of the following qualities EXCEPT:
Reinforcement
In behavioral psychology, a process in which a behavior is encouraged or strengthened by a consequence that follows it.
Behavior
The way in which one acts or conducts oneself, especially towards others, shaped by learning, perception, and external stimuli.
Encoding
The process of converting information into a form that can be stored in memory.
Preparedness
A psychological term referring to a predisposition to learn certain types of behaviors or concepts more easily than others, often due to evolutionary pressures.
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