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When the Prospect Leans Forward, Catches the Salesperson's Eye, and Says

question 83

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When the prospect leans forward, catches the salesperson's eye, and says, "This is a great product you're selling. I don't know why someone didn't come up with this product years ago," the salesperson is correct in perceiving these actions as:


Definitions:

Interrater Reliability

The level of agreement among multiple observers or raters of the same phenomenon or measurement.

Concurrent

Existing, happening, or done at the same time.

Test-Retest

A method used to assess the consistency of a measure by comparing the scores of the same participants on the same test administered at two different times.

Parallel Forms

A method of reliability assessment in psychometrics where two different versions of a test are used to measure the same construct, to check for consistency.

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