As Warren Concluded His Interview with Christina He Said, "Congratulations

question 8

Multiple Choice

As Warren concluded his interview with Christina he said, "Congratulations, I know you're going to be glad you decided to use our service. There is no finer service available in New York City. Now, let's make sure we get off to a great start! I will be here next Thursday to begin delivering your system..." The immediate purpose of this dialogue was to:

• A)have Christina agree to a larger order before he leaves.
• B)get the names of several other prospects from Christina.
• C)reduce postpurchase dissonance.
• D)avoid an awkward silence while Warren gathered his things so he could leave.
• E)enhance his ability to manipulate Christina in the future.

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Definitions:

Power Distance

A cultural dimension that describes the extent to which less powerful members of institutions and organizations within a country expect and accept that power is distributed unequally.

Organizations

Structured groups of people working together to achieve common goals.

Unequally Distributed

The condition in which resources, power, or opportunities are not shared equitably among all parties or individuals involved.

Uncertainty-avoidance Cultures

Cultures that have a low tolerance for ambiguity and uncertainty, often favoring strict rules and conventions to minimize the unpredictability of social interactions.