Training Designed to Allow All Employees and Managers to Develop

question 20

Multiple Choice

Training designed to allow all employees and managers to develop the skills they need to deal effectively with one another and with customers in a diverse environment is called

• A) Awareness building.
• B) Mentoring.
• C) Support groups.
• D) Skill building.
• E) Career development.

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Definitions:

Liquidating Dividend

A type of dividend paid by a company to its shareholders out of its capital base, essentially returning a portion of the capital initially invested back to the shareholders.

Earnings Per Share

A metric for assessing a company's earnings, determined by dividing its net income by the total outstanding common stock shares.

Preferred Stock

A class of ownership in a corporation with a higher claim on assets and earnings than common stock, usually with fixed dividends.

Cumulative Preferred Stock

A type of preferred stock whose dividends accumulate if not paid in the agreed periods.