Which of the Following Is Not Considered a Feature in a Contact

question 60

Multiple Choice

Which of the following is not considered a feature in a contact centre?

• A) Automatic call distribution
• B) Interactive voice response
• C) Predictive dialing
• D) Automatic predictive dialing

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Definitions:

Sleep Spindles

Sudden bursts of oscillatory brain activity visible on an EEG that occur during stage 2 of sleep, believed to play a role in learning and memory.

Stage 4

In various contexts, this could represent a specific phase in a process or development path, such as the fourth stage of sleep characterized by deep sleep or another sequential phase depending on the context.

REM

Rapid Eye Movement, a sleep phase characterized by eye movement, vivid dreams, and increased brain activity.

Evolutionary Bases

Fundamental principles or underlying grounds for traits or behaviors that have been shaped by natural selection.