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To Share Some Important Bad News with a Client in a Way

question 79

Multiple Choice

To share some important bad news with a client in a way that does not seem impersonal or evasive,which of the following would be the best choice?


Definitions:

Excess Reserves

Banks' reserves that exceed the minimum requirement set by a central bank, not lent out and often kept for emergency purposes.

Reserve Requirement

The minimum amount of reserves that banks must hold against deposits, as mandated by central banks.

Fractional Reserve

A banking system in which only a fraction of bank deposits are backed by actual cash on hand, with the rest being available for loans.

Banking System

The network of banks and financial institutions that provide financial services to consumers, businesses, and other banks.

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