Discover Card Has an Automated Inquiry System That Enables Card

question 66

Essay

Discover Card has an automated inquiry system that enables card members to obtain their current balance,available credit,and payment information via telephone without speaking to an account representative.What term should be used to describe this inquiry system?

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Definitions:

Macro Political Risk

Exposure to potential financial losses in international investment due to political instability or change in a country's policies.

Valuation Risk

The risk of loss that arises from the difference between the value that is assigned to an asset and the real value it achieves in the market.

Ethnic Groups

Communities of people who share common cultural characteristics, including language, religion, ancestry, or cultural traits.

Reputational Risk

The potential for loss resulting from damages to a firm's reputation, affecting its ability to maintain current or attract new customers, partners, and employees.