In A(n)_____ Environment,the Servicescape Must Be Planned to Attract,satisfy and Facilitate

question 8

Multiple Choice

In a(n) _____ environment,the servicescape must be planned to attract,satisfy and facilitate the activities of both customers and employees simultaneously.

• A) Saleable service
• B) Self-service
• C) Customized services
• D) Interpersonal services
• E) Remote service

---

Definitions:

Pre-analysis Phase

The initial stage in a research or project plan where data is gathered, objectives are defined, and methodologies are chosen before actual analysis begins.

Analytic Phase

A stage in problem-solving or decision-making processes involving the careful examination and breakdown of information to understand a situation or issue.

Decision-making Process

A systematic series of steps undertaken to select the best course of action among several alternatives.

Authoritative

Commanding and self-assured; likely to be respected and obeyed, often used to describe a style of leadership or writing.