Examlex
All of the following are strategic roles of the servicescape EXCEPT:
Devil's Advocate
A role adopted by an individual in discussions or decision-making processes to present alternative or opposing arguments, aiming to challenge assumptions and promote critical thinking.
Stimulates Controversy
Provokes debate or disagreement on a specific topic due to differing opinions, beliefs, or interests among individuals or groups.
Diffusion Of Responsibility
The ability of group members to share the burden of the negative consequences of a poor decision.
Risky Shifts
Risky shift phenomenon observes that groups tend to make decisions that are riskier than the individual decisions of group members due to the diffusion of responsibility and group influence.
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