Imagine You Have Been Hired to Work an Internship in a Resort

question 75

Essay

Imagine you have been hired to work an internship in a resort hotel in Hilton Head,South Carolina,for the summer.The manager learns you have had this service marketing class.In talking with you,she states that she feels the hotel is not always providing satisfactory service and may be performing in some areas below customer expectations.She stops talking and looks at you.Remember your future career may be riding on your answer.What do you tell her?

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Definitions:

Idle Time

Periods when resources, such as employees or machines, are not productive, often due to a lack of work or inefficiency.

Machine 1

A term referring to a specific machine within a series or factory setup, usually designated as the first in a sequence or category.

Dependent Demand

The demand for a product that is directly linked to the demand for another product, such as the demand for parts or raw materials needed to produce a final product.

MRP

Material Requirements Planning, a production planning, scheduling, and inventory control system used to manage manufacturing processes.