To Close the Customer Gap,the Gaps Model of Service Quality

question 22

Multiple Choice

To close the customer gap,the gaps model of service quality suggests that the _______ gaps need to be closed.

• A) Services marketing
• B) Service dimensions
• C) 4 Ps
• D) Provider
• E) Value

---

Definitions:

Earmarks

Provisions within legislation that allocate funds for specific projects, often directed towards particular constituents or interests.

2007

Refers to the year 2007, which might be significant for specific events, advancements, or legislation pertained to the context in question.

House

An alternative term commonly used to refer to the House of Representatives, part of the legislative branch of the U.S. government.

Legislative Efforts

Actions taken by lawmakers to draft, propose, debate, and enact laws.