The Two Keys to Improving How People Implement Quality Service

question 78

True/False

The two keys to improving how people implement quality service are: (1) training and (2) more inspectors.

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Definitions:

Francis I

King of France in the early 16th century, noted for his patronage of the arts and involvement in the Italian Wars, which influenced the French Renaissance.

Catholicism

The Christian denomination led by the Pope in Rome, characterized by its liturgical traditions, sacramental practices, and teachings laid out in the Catechism of the Catholic Church.

Philip II

King of Spain (1556-1598), under whose reign Spain reached the height of its influence and power, also ruling over the Netherlands and the Spanish colonies in the Americas.

Vanitas

Latin, “vanity.” A term describing paintings (particularly 17th-century Dutch still lifes) that include references to death.