Which of the Following Is True of the ISO 9000

question 98

Multiple Choice

Which of the following is true of the ISO 9000 certification?

• A) To receive the ISO 9000 certification, a company does not require a registration assessment.
• B) The ISO 9000 is generally voluntary except for certain regulated products.
• C) A complete assessment for recertification of the ISO 9000 is done annually.
• D) The ISO 9000 measures customers' satisfaction and perceptions of quality of a representative sample.
• E) The ISO 9000 guarantees that a manufacturer produces a "quality" product or service.

Know the relationship between precision, margin of error, and sample size.

Define key terms and concepts central to the research process (e.g., population, errors).

Understand the statistical basis of research including inference, significance levels, and confidence levels.

Grasp the importance of data accuracy and processes for ensuring data quality.

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Definitions:

Rated

Evaluated or assigned a grade or rank, often according to quality, performance, or suitability.

Mood-congruent Memory

The tendency to recall memories that are consistent with one's current mood, thereby reinforcing that mood.

Depressed

A state of low mood and aversion to activity that can affect a person's thoughts, behavior, feelings, and sense of well-being.

Recall

The process of retrieving information or memories from one's past without the aid of explicit cues.