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Goodwill Messages Are Used in Business to Express Thanks, Recognition

question 72

Essay

Goodwill messages are used in business to express thanks, recognition, and sympathy. Explain why these messages are valuable in the workplace and the five Ss that apply when writing them. Then describe three work-related scenarios where it would be appropriate to send each of these types of messages.


Definitions:

Congressional Aid

Congressional aid refers to assistance or funding approved by the United States Congress, directed towards domestic or international programs, entities, or efforts.

Civilians Killed

This term generally refers to non-combatant individuals who have died as a result of warfare, political violence, terrorism, or other conflicts, underscoring the tragic impact of violence on those not actively engaged in conflict.

Grocery List

A written or electronic list of items needed to be purchased during a visit to the grocery store.

Grocery Store

A retail establishment that sells food and household goods.

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