When Buyers Note the Disadvantages of a Product and Sales

question 63

Multiple Choice

When buyers note the disadvantages of a product and sales reps agree and turn the conversation to their product's strengths,they are illustrating the _____ method of responding to objections.

• A) compensation
• B) probing
• C) revisit
• D) acknowledge
• E) indirect denial

Understand and apply the concept of net profit margin in financial analysis.

Comprehend and calculate the return on equity ratio to assess a company's profitability.

Master the concept and computation of earnings per share (EPS) and its importance in valuation.

Develop the ability to calculate and interpret the dividend yield ratio.