Jobs Require More Emotional Labor When Employees Must Display a Variety

question 84

True/False

Jobs require more emotional labor when employees must display a variety of emotions,rather than just one or two.

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Definitions:

Boundaryless Organizations

Companies that remove traditional barriers between departments as well as barriers between the organization and the external environment.

Internal Boundaries

Guidelines and distinctions set within an organization to delineate responsibilities, roles, and departments.

External Environment

External factors, forces, situations, and events outside the organization that can affect its performance and strategies.

Bureaucracy

A rational and efficient form of organization founded on logic, order, and legitimate authority.