A Technical Specialist

question 94

Multiple Choice

A technical specialist:

• A) often has a background in product applications rather than sales.
• B) may call on the customer both before and after a purchase.
• C) may work in conjunction with an order getter to persuade new clients.
• D) usually is the person who explains technical details of the firm's product to prospective customers.
• E) All of these alternatives are correct.

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Definitions:

Dissociative Amnesia

A sudden loss of memory for important personal information that is too extensive to be due to normal forgetting.

Conversion Disorder

A mental condition where psychological stress is expressed as physical symptoms, without an apparent physical cause, previously known as hysteria.

Bipolar Disorder

A mental health disorder marked by extreme mood swings that include emotional highs (mania or hypomania) and lows (depression).

Preparedness

The state of being ready and able to deal with future events or emergencies.