CRM Analysis Technologies Help Organizations Segment Their Customers into Categories

question 37

True/False

CRM analysis technologies help organizations segment their customers into categories such as best and worst customers.

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Definitions:

Key Details

Important facts or pieces of information that are crucial to understanding a topic or situation.

Procedural Memory

A type of long-term memory that involves the unconscious memory of how to perform tasks, skills, or actions.

Implicit Memory

Unconscious retention in memory, as evidenced by the effect of a previous experience or previously encountered information on current thoughts or actions.

Semantic Memory

A type of long-term memory involving the capacity to recall words, concepts, or numbers, which is essential for the understanding and use of language.