Service Quality Is Not Determined by Customer Expectations but on Organizational

question 17

True/False

Service quality is not determined by customer expectations but on organizational metrics.

---

Definitions:

Temporal Lobe

is a region of the brain that plays a key role in processing auditory information and is involved in the formation of memories.

Cones

Photoreceptor cells in the retina that are responsible for color vision and functioning in well-lit conditions.

Rods

Photoreceptor cells in the retina of the eye that are responsible for vision at low light levels.

Night Vision

The ability to see in low light conditions, either naturally through biological adaptations or through the use of technological aids.